Mediation is a process that encourages and supports communication
between parties who are in dispute. The purpose of mediation is not to
judge guilt or innocence, but to help people in conflict get at the
root of their own problems and to help them devise their own
solutions. The purpose of the mediation is to give the parties an
opportunity to meet and try to resolve the situation in a protective
setting. All mediations are confidential-no one may discuss or use
comments in subsequent litigation- and private. Mediations also
protect people by providing a structured environment for interacting
with the other side.
A mediator is a neutral third party who is trained to facilitate
communication, help parties articulate their main points of
disagreement and encourage them to devise their own resolutions.
Neutral means someone who has not had any prior contact with the
parties and has no vested interest in how the situation is resolved.
mediator might try to strengthen communication between the parties, and
thereby encourage negotiation or resolution, by asking questions about
how the disagreement occurred, asking parties to clarify or repeat
positions, help parties identify items for discussion, solicit parties'
suggestions on ways to resolve the problem and help the parties draft
an informal written agreement if resolution is achieved. The most
important function of a mediator is to get the parties to listen to one