SACRAMENTO CARES MEDIATION PROGRAM
The Sacramento CARES Mediation Program has officially ended.
Thank you to all who participated.
If you are a landlord or tenant and have specific legal questions, or financial rental assistance concerns, contact these organizations:
California Apartment Association: Website Phone: 800-967-4222
Carol Miller Justice Center: Website (site has phone numbers and email addresses for questions) 916-875-7746
Legal Services of Northern California: Website Phone: (916) 551 - 2150
Sacramento (City) COVID-19 Tenant Protection: Website
Sacramento (City) Tenant Protection Program: Website Phone: 916-808-8121
Sacramento County Bar Association: Website
Sacramento Financial Empowerment Center: Website Phone: 916-808-4927
SERA Sacramento Emergency Rental Assistance: Website Phone: (916) 449-1266
The Mediation Process:
Mediation is a process that encourages and supports communication between parties who are in dispute. The purpose of mediation is not to judge guilt or innocence, but to help people in conflict get at the root of their own problems, and to help them devise their own solutions. Mediation gives the parties an opportunity to try to resolve the situation in a protective setting. All mediations are confidential – no one may discuss or use comments in subsequent litigation. Mediation also protects people by providing a structured environment for interacting with the other side.
A mediator acts as a neutral third party, meaning they do not have any prior contact with the parties and have no vested interest in how the situation is resolved. Mediators are trained to facilitate communication. They outline the ground rules and procedures for discussing the issues, including setting boundaries for proper interaction so the parties can maintain a respectful and non-abusive atmosphere. The most important functions of a mediator are to get the parties listen, think, talk, and brainstorm ideas for their own solutions.